Voice Analytics

Identify call-center fraud in real-time with our advanced speech recognition engine

Get voice fingerprints and transcriptions for every caller to identify fraud and improve customer service.

Interact with customers in your call-center through effortless authentication. AccountLogic provides advanced voice biometrics and speech analytics to authenticate, prevent fraud and enhance customer service.

Altered voices are no match for our advanced voice analytics. If someone calls in several times and changes their voice, our system can still accurately identify the source. The more a customer calls in, the smarter our technology becomes.

 

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